Once officially assigned, Ticketholders immediately achieve PREMIERSTATUS, unlocking FREE services and our custom tools designed explicitly for those who’ve chosen ERS.
Our services are categorized into two, collections … SPARK SERVICES and THRIVE SERVICES. The Ticketholder’s stage in their employment journey will determine which set they begin with.
Still looking for a job?
Spark Services are designed for Ticketholders who are not currently working. This phase focuses on a solid foundation to get you job-ready and hired—things like career planning, job search support, applications, interviewing, and any services listed in your Individual Work Plan (IWP). The goal is to help you build momentum and land employment.
- Skills & Interest Assessments
- ERS Job Finder
- Application Assistance
- Interview Prep
- Timely Progress Tracking
- CareerCircle Account
- Resume Development
- Learning Library/Online Educational Courses
- Benefits Counseling
Currently Employed?
Thrive Services begin once you’re working (or if you come to us already employed). This is an elevated level of support focused on stability and growth—staying employed, increasing earnings safely, planning around work incentives, and preparing for issues like overpayments. Thrive is about keeping work sustainable and helping you move forward, not just getting started.
- Wage Reporting
- Work Incentive Counseling
- CareerCircle Account
- Resume Maintenance
- Learning Library/Online Educational Courses
- Workplace Growth Coaching
- Financial Literacy Support
- Overpayment Preparation & Mitigation
Webinar Replays
Wage Reporting
Benefits Counseling
Available on iOS & Android
