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ERS Certified Benefits Counselors

Already working — or thinking about it? Have you received a notice from the Social Security Administration? Worried about an overpayment, or just unsure how a paycheck might affect your benefits?

You don’t have to figure it out alone. At ERS, our Community Partner Work Incentive Counselors (CPWICs) are certified Benefits Counselors trained to help individuals receiving Social Security disability benefits understand exactly how starting, returning to, or changing work will impact their cash, medical, and state benefits.

We’ll walk you through your options, help you prepare for and prevent overpayments, and give you the clarity you need to make confident decisions about your future. Every conversation is personalized, confidential, and tailored to your unique situation — because no two journeys are the same, and you deserve a partner who treats yours that way.

That’s the ERS difference. We’re in your corner.

“We believe everyone deserves to understand their benefits and feel empowered to pursue meaningful work without fear.”

– Benefits Counselors · EmployReward Solutions

Our Benefits Counselors (CPWICs) are trained specialists who help individuals receiving Social Security disability benefits understand how starting or returning to work may affect their cash, medical, and state benefits. We provide personalized, confidential guidance tailored to your unique situation — because no two journeys are the same.

Benefits Planning & Work Incentive Guidance

Requesting your BPQY from SSA and explaining Work Incentives in plain language.

Wage Reporting Assistance & Guidance

Step-by-step guidance on accurately reporting wages to protect your benefits.

Medicare & Medicaid Analysis

Explaining how work affects your health coverage and how to protect it during your transition.

Medicare & Medicaid Analysis

Explaining how work affects your health coverage and how to protect it during your transition.

Overpayment Preparation & Guidance

Helping you understand and navigate SSA overpayment situations with confidence.

SSA Forms & Notices Support

Assistance understanding and responding to SSA correspondence so nothing gets missed.

Community Resources & Supports

Connecting you to local programs and resources that fit your needs and goals.

ABLE Account Assistance

Help understanding and using ABLE accounts to save without risking your benefits.

ERS Original Video: SSI Benefits – Work Incentives Explained

If you receive SSI and are thinking about working—or already working—you probably have one big question: How will my benefits be affected? In this short video, we’ll walk through the key SSI work incentives under the Social Security Administration and how they fit alongside the SSA Ticket to Work Program with EmployReward Solutions. You’ll learn, in simple terms, how earnings impact SSI, why you always come out ahead by working, and what safety nets exist if your situation changes.

*Disclaimer: Not all cases are the same. Circumstances may very. Contact your ERS Career Coach or Benefits Counselor for your individual experience.

 

Meet Our Team of Benefits Counselors

Chris

Benefits Counselor Supervisor
With ERS 6 years

“I love helping my team empower others
through benefits knowledge and support.”

Jessica

With ERS 7 years

“I love supporting people in achieving
independence through work.”

Stephanie

With ERS 5 years

“I love helping people confidently
navigate their benefits.”

Breonna

With ERS 4 years

“I love helping people reach their
goals and gain stability.”

Amy

With ERS 8 years

“I love helping people take
steps toward a better life.”

April

With ERS 7 years

“I love easing fears and guiding
people toward informed choices.”

Caleb

With ERS 3 years

“I love turning confusion
into clarity and hope.”

Would you like to meet with an ERS Benefits Counselor?

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